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Frequently Asked Questions

Once your order has been placed, you will receive a confirmation email with all information about the order. It will include your order number and the estimated time of delivery.

Unfortunately, after the order is placed, you cannot add new products to the order but you can always place a new order for the desired products. If you wish to remove products from your order, please contact us at customer support at support@lubovx.com to cancel the order so that a fresh order can be placed.

Please use the 'TRACK ORDER' section for tracking all orders.

To cancel your order please write to us at support@lubovx.com or info@lubovx.com.
Please make sure that if you want to cancel the order, the email is before midnight the day you made the purchase. If it's done after that, it will not be cancelled until and unless there is a genuine reason. 

Yes, we can modify/change your shipping address provided you contact us within 4 hours of placing your order. However, if the order is dispatched before you contact us the shipping address will not be modified/changed.

To get in touch with our customer care executive, write to us at support@lubovx.com

LubovX products do not contain any harmful chemicals. They are totally Sulphate and Paraben free. Contact us for more information if you want to know more about it.

We ship our orders across India.

Approx 2-3 business days if you choose Standard delivery. We also have Next Day Delivery for selected pin codes(extras charges)

Please write to us at support@lubovx.com.